MailMyStatements Blog

  The prevalence of smartphones  around the globe  has burgeoned in the past decade, and we’ve since developed quite the addiction to match. In September 2019, just over 260 million Americans owned smartphones. On average, Americans check their phone about 96 times per day (that’s once every ten minutes). Affordability, necessity for daily life, and improvements in high-speed internet access have made iPhones and Androids something we can’t function without. Unlike shag carpets, pajama jeans, and personal device assistants, smartphones aren’t at risk of falling out of fashion next season. Those with  m obile phones can do more with their device than ever before, and the wisest medical providers have started to catch on. By incorporating a text-to-pay function into their billing strategy, these medical providers are reaching consumers where they already spend most of their time and positioning themselves as leaders in the competition for the best consumer experience. ...

  With healthcare cybersecurity and PHI safety becoming ever-more important as medical organizations transition to a mostly digital format, it’s important to make sure that your cybersecurity and HIPAA-compliance efforts aren’t still living in the 20th century. There are a variety of strategies that companies can employ to help prevent data theft and security breaches, but with limited resources, it’s important to focus on methods that will maximize protection while minimizing costs and time. Ransomware attacks have jumped 50 percent from the first half of 2020, according to a study conducted by  Check Point Research ; because of the pressure caused by the COVID-19 pandemic, hospitals have been the hardest hit by these attempts. Prepare your practice and protect sensitive patient data with these healthcare cybersecurity tips. 2 — Factor Authentication Unfortunately, a simple email or username and password combination is no longer enough to prevent hackers from accessing your i...

As the healthcare industry continues to adjust to the new landscape created by the Covid 19 pandemic, providers and patients are experiencing new challenges regarding patient collections. Patients are demanding digital access to healthcare communications and payments, as well as increased transparency and clarity regarding their financial responsibilities. If your practice currently struggles with  revenue cycle management concerns , you are not alone. Improving patient collections is a common goal for most providers. As patient out-of-pocket costs continue to increase, medical systems are facing larger A/R balances and more bad debt write-offs. Coupling these existing struggles with severe  inflation threats  and new legislation yields worry-some predictions for the financial health of many medical systems in the near future. Now is the time for medical systems to upgrade their patient collection strategy to meet patient preferences and improve satisfaction while  r...

  The number of digital tools that exist to solve problems in healthcare administration, from scheduling to marketing, can be overwhelming. As many healthcare providers have rapidly transitioned to a telehealth system, the need to simplify processes is as urgent as ever. Understanding which digital tools will improve the patient experience — and which tools will cause more headaches than they’re worth — can save you time and money (and some of those headaches, too). While most digital trends come and go, research from the past five years indicates that QR codes are here to stay. Thanks to their ease of use and the integration of QR code scanners into smartphone cameras, QR code use has exploded since 2014. According to a recent study conducted by Statista,  11 million Americans  are estimated to use a QR code as of 2020. For healthcare providers, the opportunities for QR codes are vast. Through the use of a single tool, providers can direct consumers to a website, pinpoin...