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Showing posts from October, 2020

5 Myths About the Current State of Healthcare Technology

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  As the healthcare industry continues to expand and adapt to new technology use, many remain skeptical about the benefits while critical of the hindrances. While these concerns are valid, it is important to understand the true implications of expanding healthcare technology, and not allow myths to deter this growth. Here are some common healthcare technology myths, and the facts behind them: Myth #1: Technology Takes Jobs Many technology critics believe that up g raded machinery and artificial intelligence will lead to diminishing job availability. Although this may be true in some industries, healthcare work requires a level of empathy and human emotion that robots and computers fail to provide. Because of this, humans will likely remain the primary caregivers for many years to come. “Patient care is not all science. It is art and empathy and emotions as well. Treating patients should not be left to machines since they have no emotions, make decisions based on their own logic, are no

How a Poor User Experience Can Delay Your Medical Billing Cycle

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  Web design has never been more important in attracting and retaining customers. In 2017, 75% of digital and marketing professionals reported  investing in design  as a strategy to differentiate their brand from the competition. Given that a typical website user will form an opinion about a site in  50 milliseconds  (and 75% of users  make judgments  about a brand’s legitimacy based on their web design), ensuring that your user interface (UI) design is up-to-date and follows the latest industry standards can help your business stay competitive. UI design also plays a vital role within the accounts receivable industry. Clear, action-oriented web design can encourage customers to pay their bills in a timely fashion. Likewise, a negative online experience can work to your company’s detriment. When customers don’t understand how to pay their medical bills online, they are more likely to step away from their computer and forget to complete the process. Although your customers can always ca