How to Optimize the Patient Payment Collections Process
The healthcare industry is turning to automation to solve a number of problems related to limited staff resources, and billing is one such area. In recent years, the number of providers that have adopted a patient payment solution has grown exponentially, yet many find themselves dissatisfied with the results. With limited staffing, it’s no wonder that providers have sought to automate some of their processes — especially those related to patient payment collections. But with outdated technology and inadequate integration into existing systems, many are finding that their current solutions aren’t meeting their modern needs. Unfortunately, not all payment solutions are created equally, and poor patient payment solution performance can have a significant impact on provider collections. As the industry continues to move away from physical cash payments, it’s important for providers to assess their patient payment solutions and ensure they are as efficient as possible. Poor performance