How to Encourage Patient eStatement Adoption
Transitioning to a patient eStatement system is an effective way for providers to appeal to patient preferences while streamlining the backend billing process. However, to experience these benefits, patients must be aware of the option and directed to opt in. While 73% of consumers want to enroll in an eStatement program, only 3% have actually made the move to sign up for eStatements due to a lack of promotion, follow-up, and engagement. When patients understand the benefits of eStatements and how they work, the transition will be even easier for your team. Why Practices are Switching to eStatements In an increasingly online world, eStatements are the present and the future. They offer more convenience for providers and patients, and because they’re paperless, they reduce the carbon footprint of hospitals and medical practices while also lowering operating costs. eStatements accelerate the payment process, which means your team can focus on patient care rather than chasing after