How to Navigate Patient Billing Staff Shortages
The healthcare sector is experiencing a labor crisis, and billing departments are no exception. High employee turnover, unprecedented competition with more job openings than experienced candidates, and feelings of burnout have all taken their toll on billing and administrative staffing in healthcare, continuing even as the Covid-19 crisis begins to abate. With no end in sight, healthcare systems and medical practices must come up with innovative solutions to these severe billing staff shortages, such as automation and outsourcing. Labor Shortages: The Bigger Picture Billing staff shortages are part of a larger labor crisis that is affecting the healthcare industry as a whole. As of September 2022, the healthcare sector has one of the highest job opening rates in the United States, coming in second only to accommodation and food services; the US Department of Labor Statistics calculated that there were over 2 million job openings in the healthcare sector during this time. Although