MailMyStatements Blog

  It’s the end of the month once again, which means it’s time for your office to distribute bills to y o ur patients. You know your younger clients probably prefer patient communications in the form of an  eStatement  with  digital payment options . But you also work very closely with the assisted living facility in your neighborhood — are your 70-year-old patients going to be able to understand a digital statement? And if so, are they going to know how to pay for their visit with something other than a check? And which option will be easier for your patients who speak limited English? When it comes to paper vs. digital patient communications, which is better? To summarize, it still depends. Even in the 21st century, when it seems as though everything is digitized, there are many circumstances in which paper statements are a great choice. While emails and online patient portals are a more instantaneous form of patient communications, paper documents are still easier to annotate and org

The rise in healthcare costs over the past few years has impacted both patients and providers alike. Consumers are choosing higher deductibles to secure lower monthly premiums, leading to larger medical bills and declining patient payment collections. Deductibles for single workers have increased 54% over the past five years, while out-of-pocket costs have increased by 4.6% in 2021. As patients struggle to cover ever-growing medical expenses, providers are finding it harder to  collect unpaid bills . Studies show that 62%of healthcare providers’ administration costs are spent on billing and insurance-related activities. Patient collection rates must increase if practitioners want to avoid potentially crippling losses. What strategies can billers use to overcome these challenges and maximize their revenue collection? How to Increase Patient Payment Collections in 2024 According to the American Hospital Association, health systems are still experiencing 19.5% fewer inpatient visits and 3