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Showing posts from August, 2020

3 Important Security Aspects of Card on File for Your Medical Practice

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Making a payment online with your doctor should be a seamless and secure transaction. Adding a card on file for future transactions should likewise be the same. Keeping your card on file makes future transactions easier and saves you the time and trouble of realizing you forgot your card at home while in the waiting room, or the hassle of fumbling for your card while on the phone with the doctor’s office. In today’s world, a card on file is honestly the next evolution in making a payment, and it should be simple, trusted, and secure. But the headlines can scare us. In 2014, the information from 56 million credit cards was stolen from The Home Depot. In 2006, 94 million cards were hacked from TJX companies, including the TJMaxx and Marshall’s retailers. And in 2009, 160 million cards  were stolen  from Heartland Systems. These hacks might appear to be “old news”, but as we’re still recovering from the big Equifax breach of 2017 which affected 143 million of us, Capital One  announced  i

Integrated Patient Statements and Payments for Streamlined Collections

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With digital technology becoming the norm in healthcare billing and collections, many providers are investing in an integrated patient statements and payments system that offers additional benefits such as maximizing efficiency, collecting revenue faster, and meeting the skyrocketing demand for services. Adapting to meet today’s patient needs means it’s finally time to investigate ways to automate and streamline payment processes. When re-strategizing your billing process and the patient payment experience, consider an integrated patient statements and payments system between your third-party billing service and a well-established payment processor. Online Payments Are Here to Stay Even before the COVID-19 pandemic reached the U.S., the number of Americans using online and no-touch payments was already growing steadily. According to a survey,  27% of small businesses  in the U.S. reported seeing a rise in customers  paying with no-touch payments  since the pandemic began forcing shutdo