8 Ways to Improve Provider – Patient Relationships
In today’s healthcare climate, patients have more options than ever. The internet simplifies the res e arch process, allowing patients to compare practices based on reviews, prices, and services. In addition to increasing competition, the patient’s financial responsibility is rising (they are now accountable for 30% of healthcare revenue), which makes the healthcare organization selection significantly more important to the patient. So how can your practice stand out against the competition? Providing superior services is the most effective way to benefit practice — patient relationships and ease the stress of the healthcare process. Let’s look at eight ways your practice can improve the medical experience and impress patients: 1. Unique Billing Statements Nearly all collection statements look the same: a monochrome document with little to no images. Creating an intelligent design for patient billing statements and optimizing them for payments will decrease overhead and administrati