7 Ways to Encourage Millennial Participation in Healthcare
Patients ages 24–39 years old require an entirely different healthcare experience than the preceding generations. Millennials rely on technology for nearly everything; ordering food, shopping, and scheduling appointments can all be accomplished from a smartphone. This age demographic is also the most likely to research symptoms or practice reviews prior to scheduling an appointment. Although this information is backed up by research , the majority of healthcare systems still rely on outdated technology like fax machines and phone calls during office hours. As of 2019 , Millennials have overtaken Baby Boomers to become the largest demographic in the United States. With this in mind, medical systems must shift their focus to appealing to the millennial market. Let’s examine 7 ways to encourage millennial participation in healthcare: 1. Implement Updated Technology Patient Payments Millennials expect to make payments from the convenience of their smartphone or computer at...