MailMyStatements Blog

  The healthcare industry is turning to  automation  to solve a number of problems related to limited staff resources, and billing is one such area. In recent years, the number of providers that have adopted a patient payment solution has grown exponentially, yet many find themselves dissatisfied with the results. With limited staffing, it’s no wonder that providers have sought to automate some of their processes — especially those related to patient payment collections. But with outdated technology and inadequate integration into existing systems, many are finding that their current solutions aren’t meeting their modern needs. Unfortunately, not all payment solutions are created equally, and poor patient payment solution performance can have a significant impact on provider collections. As the industry continues to move away from physical cash payments, it’s important for providers to assess their patient payment solutions and ensure they are as efficient as possible. Po...

  Cloud-based patient billing is a rapidly growing trend in the healthcare industry. This type of billing software boasts many advantages like running on remote servers and accessibility from any authorized device with an internet connection. Still, there are reasons many practices and healthcare systems maintain in-house billing. It’s important to understand the pros and cons of each option before deciding which system is the right choice for your needs. What Is Cloud-Based Patient Billing? Cloud-based patient billing  stores, accesses, and manages all of a provider’s medical billing data on remote servers. Rather than needing to maintain a local server onsite or dedicated hardware,  cloud-based data  can be accessed from any location with an internet connection. Because in-house billing requires local servers, it can only be used locally. This may not sound like an issue on its face, but the Covid pandemic demonstrated the utility of cloud-based systems for employe...

  Whether it’s scrolling through Facebook, reading the news, or having water cooler discussions with coworkers, talk of ChatGPT is inescapable these days. This artificial intelligence chatbot from OpenAI holds promise to change how we seek information online and how we carry out day-to-day tasks for our jobs. When it comes to revenue cycle management, ChatGPT is already being put to use to streamline administrative tasks — but it still has a long way to go before it’s widely used throughout the industry. AI and ChatGPT in Revenue Cycle Management ChatGPT can be used to streamline healthcare revenue cycle management by  automating  a number of administrative processes, ranging from billing to insurance approvals and collections. There’s also potential to use ChatGPT technology for comprehensive and unified patient management, including scheduling appointments, registration, eligibility verification, coding and billing services, follow-up on unpaid or denied claims, and col...

  The healthcare sector is experiencing a labor crisis, and billing departments are no exception. High employee turnover, unprecedented competition with more job openings than experienced candidates, and feelings of burnout have all taken their toll on billing and administrative staffing in healthcare, continuing even as the Covid-19 crisis begins to abate. With no end in sight, healthcare systems and medical practices must come up with innovative solutions to these severe billing staff shortages, such as automation and outsourcing. Labor Shortages: The Bigger Picture Billing staff shortages are part of a larger  labor crisis  that is affecting the healthcare industry as a whole. As of September 2022, the healthcare sector has  one of the highest job opening rates  in the United States, coming in second only to accommodation and food services; the US Department of Labor Statistics calculated that there were over 2 million job openings in the healthcare sector du...