MailMyStatements Blog

  The purpose of offering an online patient portal is to empower patients to make faster, more consistent payments on their medical bills. Patient portals are a convenient tool for the patient, you, and your healthcare organization. However, when the mobile version of that portal doesn’t look or function the same as the desktop version, it becomes difficult for your customers to use the app and make a payment. Any revenue you would have collected when your clients opened their phone to make a payment on the go can be lost if your portal isn’t clean, efficient, and functional. So   how can healthcare organizations and digital designers set up their mobile portals to keep customers engaged and encourage quick payments? 6 Design Tips for Your Mobile Patient Portal 1. Modify formatting to fit a smartphone When you originally design your online patient portal for a desktop version, the formatting will automatically look clunky on the mobile version. The first thing you’ll need to d...

  Most of us have become accustomed to using voice assistants since it debuted on our smartphones with Siri, followed by Alexa and Google Home voice assistant devices. A recent study conducted by  NPR and Edison Research  found that one in four households in the United States has a “smart speaker” that provides voice assistant technology for everything from turning lights on and off, adding appointments and reminders to the calendar, and even controlling home security systems. The Application of Voice Assistants in Healthcare Healthcare systems, incl u ding hospital systems and their related outpatient clinics and ancillary services, identified this technology as something that could improve efficiency and productivity by allowing providers to spend less time on paperwork and more time on patient care.  Epic Systems Corporation  has taken the lead in developing this technology and integrating it with the 2014 mandate in the  Patient Protection and Affordabl...