MailMyStatements Blog

  Do you prioritize patient statements as one of the most important patient-practice communication tools? If not, you should. Existing at the end of the patient’s journey, they are often treated as an afterthought. Patient statements play an essential role in a practice’s revenue cycle; they are responsible for communicating services performed and requesting payment for such. When patients are confused or feel that the collection system is too complicated, they put off submitting payment. Practices also risk wasting valuable resources without the proper patient statement tools. Because many p r actices tend to overlook the importance of patient statements, they also make the following mistakes. Luckily, the solutions to these problems are simple. Mistake #1: Design Problem A patient statement without any design consideration is problematic for various reasons. Most importantly, basic statement designs leave the patient confused about  what  and  why  they owe. T...

  The healthcare industry has faced unprecedented challenges over the past few years. Healthcare heroes are working harder than ever before to help patients recover from a wide variety of ailments- all with reduced resources, staff, and funding. While healthcare systems continue allocating expensive resources to provide the safest patient care, other important practice functions are experiencing new challenges, namely revenue cycle management. The struggle of collecting patient-owed balances is not unfamiliar to most healthcare systems. However, the intensified challenges created by the pandemic only make it more difficult for patients to pay. In times like these, medical practices must optimize their revenue cycle management processes by removing any barriers that aid in prolonged patient collections. Here are three revenue cycle management tips to help encourage prompt and complete patient payments: Collect More Patient Payments with These Revenue Cycle Tips: Provide Multi-Channe...