MailMyStatements Blog

In today’s age, humans are exposed to more content, more tasks, and more information on a day-to-day basis than ever before. The average human attention span is a measly  8 seconds long ; on webpages, the average user will only read about 20% of the words. If this seems shocking, keep in mind that you probably  d o it, too. When you’re searching through stacks of paper for last month’s credit card statement or through that statement itself for the final amount to pay, chances are you aren’t reading the letters from top to bottom to find what you’re looking for. Instead, you probably scan each page for the credit card logo and familiar colors, as well as any big numbers or “payment due” stamps. While quickly skimming websites or paragraphs of text for the information we need isn’t a bad thing, it does pose a challenge to communicators everywhere. Collections companies and service providers also struggle with cutting through the noise to encourage on-time payments, especially be...

Medical billing and coding have been undergoing many changes in recent years as the healthcare industry increases in complexity while the variety of treatments and procedures grow by the minute. As a result, healthcare organizations are facing many  technical and administrative challenges  when it comes to ensuring accurate and efficient billing and coding: There are over 70,000+ billable codes, the complexity of which significantly increases the demand for medical coders. The supply of skilled professionals who can translate EHR (electronic health records) data into codes accurately and quickly isn’t keeping up with the high demand. Coders need to manually match each medical visit and procedure with a corresponding code from the 70,000+ available, which is a labor-intensive and error-prone process. The information then needs to be keyed into various systems for different purposes, such as accounting and the generation of patient statements, which is yet another time-consuming...