MailMyStatements Blog

It is never particularly enjoyable to receive a bill. However, by improving the way in which consumers review and process monthly billing statements, utility companies can transform this stressful endeavor into something they — and the consumer — can benefit from. A study conducted by The United States Energy Information Administration found that the average American household spends over  $400  a month on utilities. Payments for electricity, gas, internet, water, cable, and trash are often required at different times, issued through separate providers, and total varying amounts. All of this can add up to a pile of paperwork, missed payments, and unhappy customers. The following three tips can help you streamline your utility billing services, improve consumer satisfaction, and increase collection rates. 1. Save Money by Outsourcing Statement Printing and Mailing Services Third-party vendors that specialize in print and mailing services are given bul...

No matter the current event, healthcare providers have to collect revenue in order to function correctly. However, the economic crisis brought on by the COVID-19 pandemic is already making revenue collection harder to navigate as many patients begin to struggle with their own revenue sources. As of April 9, the U.S. Department of Labor  reports that one in ten Americans is without a job  due to the COVID-19 pandemic. Difficulty paying healthcare bills has adverse effects on both patients and providers. Not only do unpaid bills delay the hospital’s revenue collection, but out-of-pocket-costs can dissuade patients from seeing a doctor entirely. Even in 2019 before the pandemic, up to  33% of Americans reported  that either they or a family member had delayed treatment for a medical condition because of costs (that’s the highest this percentage has been in at least the last 20 years). In times like these,  payment plans  are a great option to help...

As social distancing mandates are rolled out nationwide, providers must look for ways to address patient needs while staying compliant with state regulations. Due to the COVID-19 pandemic, anxiety surrounding health and financial security is particularly high, making it even more important for health systems to offer efficient, cost-effective payment and communication solutions to their consumers. While healthcare facilities are urging patients to stay home and postpone non-urgent visits and requests, crucial administrative tasks must still be addressed. Telehealth services, electronic health records (EHR), and online payment portals are just a few of the tools that can help patients, insurance companies, and providers communicate efficiently during this time. 5 Tips for Improving the Patient Experience While Social Distancing Creating a better user experience can help reduce patient anxiety and maintain productive relationships throughout the COVID-19 pandemic. Here are...